Coaching Agreement

 

This Agreement is entered into on the date of purchase by and between: Tmi Niina Sarjanoja (“Coach” in this document) and you (“You or “Client” in this document) whereby Coach agrees to provide Coaching Services for Client focusing on the topics/results/outcomes/goals client chooses and is agreed by both parties.

 

Description of Coaching

Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional and/or business goals and to develop and carry out a plan for achieving those goals. 

 

1) Coach-Client Relationship

A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)”(Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.

 

B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

 

C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.

 

D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 

 

E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment,or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

 

F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program

 

2) Services

 

The parties agree to engage in a 4 month Coaching Program through zoom meetings. Coach will be available to Client by email in between scheduled meetings. Coach may also be available for additional time, per Client’s request for an additional fee.

 

3) Schedule and Fees

 

This coaching agreement is valid as of date of purchase.The fee is 2500€ paid in full or 697€ per month for the duration of the program (4 months). The program contains 3 monthly sessions each month. The meetings shall be approximately 60 minutes in length. If rates change before this agreement has been signed and dated, the prevailing rates will apply.

The refund policy in effect for the term of this Agreement is as follows:

The coach does not offer refunds for the program and/or any missed appointments. In the case of serious injury or other serious reason for which the client is physically unable to proceed with the program, Client can extend their access to the program and continue once she/he is able. This will be agreed between both parties. Client will need to provide an official document as to why they need to pause the program in order to be able to do so.

If the client does not use all the sessions in this program during the given length of the program, the client has up to one year from the date of purchase to use all his/her sessions. After one year of the initial purchase date, Client loses access to any unused sessions with the coach. 

 

4) Procedure 

 

The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. The coach will provide a zoom link for the client at which the sessions will take place. Sessions are approximately 60 minutes long.

 

5) Confidentiality

 

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that:

(a) was in the Coach’s possession prior to its being furnished by the Client

(b) is generally known to the public or in the Client’s industry;

(c) is obtained by the Coach from a third party, without breach of any obligation to the Client

(d) is independently developed by the Coach without use of or reference to the Client’s confidential information or

(e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose

(f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and

(g) involves illegal activity.

The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner. 

 

6) Release of Information

 

The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared.

 

Client Agrees __________________Client Refuses _________________

According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.

 

7) Cancellation Policy 

 

Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled calls. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.

 

8) Record Retention Policy

 

The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in a format of the Coach’s choice (print or digital/electronic) for a period of not less than 2 years. 

 

9) Termination

 

The Client can terminate this Agreement at any time. Client understands the Coach is not required to refund any amount of payment if the Client decides to terminate the contract sooner than the agreed end date. If the Client paid with a payment plan, he/she agrees to compensate the Coach for all remaining monthly payments as agreed.

The Coach can terminate this contract at any time, should the Client break any of the agreements made here. Coach agrees to discuss with the Client before terminating the contract. 

 

10) Limited Liability 

 

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Not withstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement For all coaching services rendered through and including the termination date.

 

11) Entire Agreement

 

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement Supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

 

12) Dispute Resolution

 

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

 

13) Severability

 

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

 

14) Waiver

 

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

 

15) Applicable Law

 

This Agreement shall be governed and construed in accordance with the laws of Finland, without giving effect to any conflicts of laws provisions.

 

16) Binding Effect

 

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns. Please sign both copies and return one copy of this Client Agreement prior to the first scheduled coaching meeting.